Dear RaceView Subscriber,
As promised, we wanted to follow-up regarding our ongoing efforts to improve the user experience with our RaceView Premium and RaceView Audio PC products. We’ve spent a great deal of time this week working with our technology providers assessing the issues experienced by many users last week and testing possible solutions.
Heading into the race weekend at Phoenix, we have put several contingencies in place so that if problems arise, we can offer alternate options as quickly as possible. There is nothing to do on your end, but at times you may notice a different appearance of the login screen when attempting to access RaceView from the NASCAR.com homepage. This will require you to login again, even if you have already done so on the site, to access RaceView.
The complete weekend schedule is as follows:
| RaceView Premium for PC: | ||
| • | Subway Fresh Fit 500 – Sunday 3/3, 3:00pm ET | |
| RaceView Audio for PC: | ||
| • | Nationwide Series Dollar General 200 – Saturday 3/2, 4pm ET (includes in-car driver audio and radio broadcast) | |
| • | Sprint Cup Subway Fresh Fit 500 – Sunday 3/3, 3:00pm ET | |
In addition to these efforts, we have also increased staffing of our call centers and other support functions so that we can improve our response time in addressing any questions or concerns.
If you need assistance, please visit our customer support online HERE or via phone at 1-866-722-5299. The support site will also provide LIVE race updates via this LINK.
Thank you for your patience and look forward to a successful weekend of RaceView. Enjoy the races!
Sincerely,
NASCAR.com
